Most items are dispatched from us within 1 business day of receiving your order, Monday through to Friday (except public holidays).
Please expect delays over public holidays, extreme weather conditions and property access for delivery.
Once you order has been shipped you will be emailed a tracking number. For shipment updates please use the tracking link provided.
All shipping addresses are to be written in English without accents marks on letters. If the incorrect address is provided and your order has been shipped, customers will incur a reshipping fee.
- Shipping within New Zealand is NZ$10* on orders under NZ$200*. There is a NZ$4.50* surcharge on Rural Deliveries. Orders over NZ$200* are shipped FREE.
- Shipping to Australia is NZ$20* on orders under NZ$300*. Orders over NZ$300* are shipped FREE.
- Shipping to United Kingdom, Ireland and Europe is NZ$34*.
- Shipping to the USA and Canada is NZ$37*.
- Shipping to the Rest of the World is NZ$37*.
*Maximum of 2.5 kilos per shipment.
Within New Zealand you can expect to receive your order within 1-3 working days.
International shipments are shipped via Tracked Post. Estimated delivery after pick up is 3-10 working days, depending on your countries internal postal service.
Kardia is not liable or responsible for any import taxes or customs due on your order. Rejected packages will not be re-accepted by Kardia or refunded. Please check with your local government before ordering on what taxes or fees you might be liable for.